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I am supposed to have an account through UAB (University of Alabama Birmingham).  The login lets me enter my credentials, then takes me to Duo 2factor authentication system (which we use for lots of stuff), then says I have invalid login.  I have tried to open other institution login applications that use Duo with no problem so I think the problem is with Box, not duo or my institution.  

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  • AJ

    Hi There,

    Welcome to the Box Community! 
     
    I see that you set up a personal account under this email.
     
    Please reach out to the Box Administrator for your University who can assist you with provisioning an account if you need to be part of this institution.
     
    Best,
     
     

     

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