2FA not working

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ShinChan GG

• 5 avril 2022 07:17

I enabled 2FA on my account, but it doesn't prompt me for 2FA when I'm logging in,

I double checked it says its enabled, but it doesn't prompt me,

Pls resolve this issue.

Thank you.

shinchan.

2

• 

  AJ

  • 5 avril 2022 19:53

  Hi Shichan,

  Welcome to the Box Community! 

   

  This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

  Please check your email for updates. 

   

  Best, 

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