Syncing Issue

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Vivienne Wilkes

• 6 avril 2022 10:26

I have 1 folder that will just not sync. I have asked for support previously and was told it must be named incorrectly but it is not. I really need this folder to sync so need a solution please

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  AJ

  • 6 avril 2022 21:33

  Hi Vivienne,

  Welcome to the Box Community! 

   

  I'd like you to check on this article about marking the content for Box Sync. Content also includes files that are being ignored or blocked. Should guide you in the trouble shooting steps.

  https://support.box.com/hc/en-us/articles/360044196393-Marking-Content-for-Box-Sync

   

  Best,

   

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