Les guides produit sont disponibles dans la bêta du nouveau docs.box.com, repensé et assisté par l’IA. Découvrez tous les détails sur les changements.

Box Status

Change ownership and billing setup

S’abonner
New post
Anders Krog Holdt

Hi 

BOX, can you please reach out me. We need to change ownership on a account. The previous owner is no longer in the company, so we can’t reach out to him, and also we need to change billing information. I have written about this topic before but haven't received an answer that I can use - please help

0

Commentaires

2 commentaires

Date Votes
  • France

    Hi Anders, 

    Welcome to the Box Community, I'm happy to help!
     
    This will require some account specific information to address, so I've submitted a case to Box Product Support on your behalf. Kindly check your email for details and future updates.
     
    Please come back and let us know how things go with support!
     
    Regards,
    0
    Actions pour les commentaires Permalien
  • Pranay Shah

    How can I get an ownership of our account ? Our billing team had ownership of the account, but we switch to the new billing and we still need access to this account. 

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.