Updating payment method
I am not able to update my payment method, when adding a new card it says:
"There was an error processing your request." No error code.
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Hi Rhyan,
Welcome to the Box Community, I'm happy to help!
I'm sorry to hear about the trouble on submitting your payment information.Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this. You may also include the exact error message or a screenshot of the error that you encounter to help the team investigate this for you.Best,
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