Claim for payment
Dear Officer.
Hello, I have received an expensive bill. I am currently using the service for one person. For some reason, I have received a bill for three people. Please revise this as soon as possible. If you check your usage history, you will see that you are not using the service for more than one person. If you cannot make the correction, please arrange a refund. Thank you for your cooperation.
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Hi Mat,
Welcome to the Box Community!
I'm sorry to hear about the trouble with the charges. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.
Best,
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