I want to sign up for a business plan for a non-profit organization.

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Takayuki Ozaki

• 20 mai 2022 17:22

I am a Japanese user.
I would like to sign up for a business plan for NPOs, but the following error message appears and I cannot sign up.
Is there any way to deal with this?
My address and credit card information is correct.

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There was an error processing your request.

We were unable to process your payment information. Please double check that all fields are filled out correctly and try again, or visit support.box.com for further assistance.

 

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  AJ

  • 20 mai 2022 21:41

  Hi Takayuki,

  Welcome to the Box Community!

  This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.

  Best,

   

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