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box can't seem file your looking (login in different device)

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Irvan Fauzan

Hi, I have an account from my company but after trying in-home to log in with the email, there appears a "box can't seem file your looking" page so I can't get the file from home, any idea?

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  • AJ

    Hi Irvan,

    Welcome to the Box Community! I'm sorry to hear that you re having issues with your login. I'm happy to help.
    This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.
     
    Please check your email for updates. 
     
    Best, 
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