Can't upgrade plan from Individual to Personal Pro

S’abonner

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Box User

• 13 juillet 2022 21:44

I've selected Personal Pro and selected the annual plan. I've also filled out payment details but when I clicked 'Complete Upgrade' it shows an error.

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• 

  AJ

  • 14 juillet 2022 20:29

  Hi there,

  Welcome to the Box Community! I'm happy to help.

  Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing Team to work directly with you.

   

  Best, 

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