Missing folder in Box Drive but visible in Box online

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HAZWANEE AMALINA MOHD AMIN

• 2 août 2022 16:53

Hello team,

I am having issue where I can see the folder in Box online but I couldn't see the folder in my Box drive.

FYI, this folder just reinstated since the former owner has left IBM. Prior to this reinstatement I don't have this issue.

Appreciate your help on this.

Thanks!

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• 

  AJ

  • 2 août 2022 19:47

  Hi Hazwanee,

  This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

   

  Please check your email for updates. 

   

  Best,

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