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We're sorry, we couldn't open your workbook. It's possibly corrupt or using a file format that's not supported.

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Ian Astle

Unable to open file due to the error message:

"We're sorry, we couldn't open your workbook. It's possibly corrupt or using a file format that's not supported."

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  • Sarah Washington

    I am having the same issue, did you ever get your issue resolved? Is there anyone from BOX that can help to recover these files? 

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