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Errors while proceding Upgrade Checkout

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박태민

Dear Box.

I have an error while proceeding updgrade Checkout with following message.

Please check and help.

There was an error processing your request. We were unable to process your payment information. Please double check that all fields are filled out correctly and try again, or visit support.box.com for further assistance.

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2 commentaires

Date Votes
  • AJ

    Hi,

    Welcome to the Box Community! I'm happy to help.

    Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing Team to work directly with you.
    Best,
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  • Kim Raoul

    Does anyone know the solution to this?

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