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Random user drops from Permission Groups, Admin Console

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Kendra Finch

My team has experienced several (~20-30) randomized permission drops from our Permission Groups.

Our IT department has confirmed groups are set up correctly and myself +1 other Admin are adding people to our permission groups correctly. We are at a loss as to why this continues to occur and open to suggestion. Googling hasn't turned up anything of use. Thank you!

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  • AJ

    Hi Kendra,

    Welcome to the Box Community! I'm happy to help.

    I see that we’ve already addressed your request via ticket #2678141.
     
    Please reach out if there’s anything else we can assist with!
     
    Best,
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