BOX not creating folder in Windows

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Robert Singh

• 22 août 2022 15:48

I have downloaded Box Drive and logged in, however it is not creating a folder in file explorer. 

When I go to synced in Box Drive it tells me to download Box Drive to access it on my desktop. 

Am I missing something? It is as if it thinks I am still on the website and giving me no prompt to sync to my PC.

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  AJ

  • 22 août 2022 18:37

  Hi Robert,

  Welcome to the Box Community! I'm happy to help.

  This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

  Please check your email for updates. 

   

  Best, 

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