I can't download the box app to my Mac book.
Error message: it keeps has the error the installation failed: The installer encountered an error that cause the installation fail.
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Hi Teresa,
Welcome to the Box Community, I'm happy to help!
May we know what version of macOS are you on and can you please confirm if your Macbook meets the prerequisite listed on this article to install and run Box Drive:
Let us know how it goes and if you have questions!
All the best,
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