Removing from the Suppression list

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Omar Hossam

• 16 septembre 2022 16:57

Hello Team, 

Kindly assists with removing the below email from the suppression list as we do not receive the confirmation email to create the account. 

 

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  AJ

  • 16 septembre 2022 19:38

  Hi Omar,

  Welcome to the Box Community! I'm happy to help.

  I see that we’ve already addressed your request via ticket #2698543.

  Please reach out if there’s anything else we can assist with!

  Best,

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  Omar Hossam

  • 22 septembre 2022 09:20

  Hi AJ,

   

  I believe the one addressed before was to remove my email address from the suppression list. This time we need to remove the below email from the list as he is unable to register.

  Email Address: [personal information--redacted]

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  France

  • 22 septembre 2022 17:21

  Hi Omar, 

  This might require some account specific information, so I've submitted a case to Box Support on your behalf.

  Kindly check your email for details and updates.

  Regards,

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