Chung An

1. Communauté
2. Support Forum

Hi, I posted on here a few times now and haven't gotten a response so just reposting.  My boss cannot access his Box account because he changed phones and the authenticator didn't transfer over.  W...

• Chung An
• 19 juillet 2023 18:12
• 3 abonnés
• 2 commentaires
• 0 vote

1. Communauté
2. Support Forum

Hi, I posted on here yesterday and didn't get a response so just reposting.  My boss cannot access his Box account because he changed phones and the authenticator didn't transfer over.  We've tried...

• Chung An
• 13 juillet 2023 04:03
• 2 abonnés
• 3 commentaires
• 0 vote

1. Communauté
2. Support Forum

Hi, My boss cannot access his Box account because he changed phones and the authenticator didn't transfer over.  We've tried contacting support and the support agent asked for the exact date as to ...

• Chung An
• 12 juillet 2023 00:39
• 2 abonnés
• 1 commentaire
• 0 vote

1. Communauté
2. Support Forum

My boss is unable to access his Box account since he doesn't remember his 2FA.  We've tried to get it reset but customer service keeps asking the last time he uploaded anything to the account or so...

• Chung An
• 30 novembre 2022 23:50
• 2 abonnés
• 1 commentaire
• 0 vote