Alexandre Duparchy

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Hi,   My box account contain only one file of apron 330 kB but used storage in account and billing indicates that 9.9 GB are used. Can you please run the script that recount files and used storage ...

• Alexandre Duparchy
• 27 février 2024 21:01
• 2 abonnés
• 1 commentaire
• 0 vote

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2. Support Forum

Hi,   File count seems to be ok but folder size is overestimated. No more than 10 Mo stored but total box size estimated at 11.5 Gb. Could you update folder size to have the correct value please ? ...

• Alexandre Duparchy
• 15 janvier 2024 09:17
• 2 abonnés
• 2 commentaires
• 0 vote

1. Communauté
2. Support Forum

Hi, I have an incorrect size on my box account, may be 8 or 8.5 gb more than real. Then, it appears to bo almost full although it doesn't contain more than 100 Mo. Can you fix it please ? Thanks

• Alexandre Duparchy
• 20 août 2023 11:29
• 3 abonnés
• 3 commentaires
• 0 vote

1. Communauté
2. Support Forum

Hi, Could you please run your script to fix file number (box count 977 files... less than 10 in reality) and total folder size (box count 7.5 GN... les than 10 MB in reality) ? Thank you in advance

• Alexandre Duparchy
• 22 mai 2023 19:08
• 2 abonnés
• 3 commentaires
• 0 vote