Jill

1. Communauté
2. Support Forum
3. browser doesn't support open office formats like .odt

Hi Eric, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Jill
• 17 mars 2025 22:42
• 0 vote

1. Communauté
2. Support Forum
3. Box account co-admin

Hi Dustin, Welcome to Box Community and glad to assist! No, one account cannot be a co-admin of two different Box Enterprise accounts at the same time. Each Box Enterprise account operates separate...

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• Jill
• 17 mars 2025 22:32
• 0 vote

1. Communauté
2. Support Forum
3. Email confirmation link has expired

Hi Julie, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Jill
• 17 mars 2025 21:48
• 0 vote

1. Communauté
2. Support Forum
3. please cancel free trial

Hi Cristina, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Jill
• 17 mars 2025 21:39
• 0 vote

1. Communauté
2. Support Forum
3. Cannot Add a New user

Hi there, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Jill
• 17 mars 2025 21:38
• 0 vote

1. Communauté
2. Support Forum
3. 2FA issues

HI Niall,  Welcome to Box Community and glad to assist! Since it's a login issue, please contact Box Support with the affected Box account and use this link.  The link provided will allow you to op...

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• Jill
• 17 mars 2025 20:41
• 0 vote

1. Communauté
2. Support Forum
3. the Box Certified Professional (BCP) Exam, but I am experiencing an issue accessing the registration page

Hi there, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Jill
• 14 mars 2025 22:03
• 0 vote

1. Communauté
2. Support Forum
3. Adding User to Box

Hi Josh, Welcome to Box Community and glad to assist! Please check your Spam/Junk email folder. Sometimes, certain email clients do not recognize email from box.com. If you find Box messages in you...

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• Jill
• 13 mars 2025 22:37
• 0 vote

1. Communauté
2. Support Forum
3. IDP Change

Hi Max, Welcome to Box Community and glad to assist! If you are looking to submit an updated Signing Certificate, please use this form.  For more details you can visit this article Thanks for posti...

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• Jill
• 13 mars 2025 22:27
• 0 vote

1. Communauté
2. Support Forum
3. Recover deleted file from computer

Hello Eefje, Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal ...

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• Jill
• 13 mars 2025 22:11
• 0 vote