Miina Arata
- Activité totale 18
- Dernière activité
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- Abonnements 8
Commentaires
Activité récente par Miina Arata-
Hi Rona The affected user doesn't have Box account now, so he cannot contact to Box support directly. Could you please raise the ticket on behalf of him?
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Hi Jon Ralph As we checked our mail(outlook) setting if the box.com is in suppression list, but it is not. Hence, I think his mail is in suppression list on your side. Could you please check it and...
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Hi Rona I want you to check the user is affected or not. and if so, could you please raise a ticekt to remove him from suppression list?
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Hello, Jon Ralph I checked the outlook setting and box.com is not in the blocekd senders. I thought you can remove the affected user from suppression list, am I correct? Coul you please check it? B...
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There's no box invitation mail in Spam and Junk folder, and email address is correct one. I think the email in on suppression list, so could you open a case to check the affected email address? T...