CocoJN

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2. Support Forum

Hi there, I have set my account to receive notification emails for all actions (ticked all boxes to receive notifications), however, I have not received any email notifications that people have dow...

• CocoJN
• 14 juin 2024 07:05
• 2 abonnés
• 1 commentaire
• 0 vote

1. Communauté
2. Support Forum

Hi there, I'm still not receiving email notifications when a file has been previewed. I have tried everything, changing email, resetting the notification status to default or overriding and still n...

• CocoJN
• 6 mars 2023 16:47
• 2 abonnés
• 1 commentaire
• 0 vote

1. Communauté
2. Support Forum

I have not been receiving email notifications that my files are being previewed online since last week, and I happen to know that they are. This is really important that I get these notifications. ...

• CocoJN
• 27 février 2023 22:13
• Modifié
• 2 abonnés
• 4 commentaires
• 0 vote

1. Communauté
2. Support Forum

Hi there, I have not been receiving any notifications when my files are being previewed or downloaded, not for some time. Can you please advise if you can fix this urgently. Thanks

• CocoJN
• 9 septembre 2022 15:29
• 2 abonnés
• 1 commentaire
• 0 vote