Sasha A Francis Esq

1. Communauté
2. Support Forum
3. Missing files

No. I have one account. This happened after I upgraded my account.

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• Sasha A Francis Esq
• 6 décembre 2024 20:14
• 0 vote

1. Communauté
2. Support Forum
3. Missing files

No. I only have one account.

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• Sasha A Francis Esq
• 6 décembre 2024 20:13
• 0 vote

1. Communauté
2. Support Forum
3. Upgraded to Business Plan - Critical Folder missing

I'm experiencing the same issue and cannot seem to get help. How is this technical support where urgent issue are not prioritized.  

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• Sasha A Francis Esq
• 6 décembre 2024 16:22
• 0 vote

1. Communauté
2. Support Forum
3. Missing files

Were you able to recover your files? 

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• Sasha A Francis Esq
• 6 décembre 2024 16:19
• 0 vote

1. Communauté
2. Support Forum
3. Folders and Files not showing after upgrading to buisness plan

Same issue just happened to me. I even lost the files stored on computer through the Box App  

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• Sasha A Francis Esq
• 6 décembre 2024 16:07
• 1 vote