Lisa Sharp

1. Communauté
2. Support Forum
3. Upgrade from Free Plan to Paid plan to access files in Trash

Hello I have not heard any contact back from your team and I am still trying to resolve this. I need some help please.

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• Lisa Sharp
• 8 mai 2023 23:03
• 0 vote

1. Communauté
2. Support Forum
3. Upgrade from Free Plan to Paid plan to access files in Trash

Hi, I have not heard any contact back from your support team. Can someone please contact me, the files are important to retrieve from the trash and it needs to be done from your teams end. Thank yo...

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• Lisa Sharp
• 31 mars 2023 00:00
• 0 vote

1. Communauté
2. Support Forum
3. Upgrade from Free Plan to Paid plan to access files in Trash

I have upgraded to the Personal Pro monthly Paid Plan. Can someone from your support team please contact me urgently to check the purged content in the trash. The article said it needs to be access...

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• Lisa Sharp
• 28 mars 2023 02:17
• 0 vote

1. Communauté
2. Support Forum
3. Upgrade from Free Plan to Paid plan to access files in Trash

Hi Aira I looked at upgrading my plan so I can access the files in the trash but I would Iike the option to pay for the plan monthly instead of annually as it’s currently set to when I try to upgra...

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• Lisa Sharp
• 28 mars 2023 01:27
• 0 vote

1. Communauté
2. Support Forum
3. Upgrade from Free Plan to Paid plan to access files in Trash

Hi Aira So if I upgrade from the free plan to paid plan now there may be a chance that the files are still in the trash? Lisa

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• Lisa Sharp
• 28 mars 2023 00:46
• 0 vote