janoldenburg

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  • Activité totale 17
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Dernière activité effectuée par janoldenburg

  • janoldenburg a ajouté un commentaire,

    1. Communauté
    2. Support Forum
    3. Files that are supposed to be syncing are not on my local device

    This explanation is badly flawed as it doesn't explain how to tell whether I should use a file provider extension approach or a kernal approach on my mac. No one has responded to my questions!  

  • janoldenburg a créé une publication,

    Files that are supposed to be syncing are not on my local device

    Répondu
    1. Communauté
    2. Support Forum

    Hi, After I reinstalled Box Drive, some files that say they are syncing actually are not available on my local drive. They are still available on Box online, but not syncing to my local drive. Plea...

    • janoldenburg
    • 2 abonnés
    • 2 commentaires
    • 0 vote

  • janoldenburg a créé une publication,

    My files on Box Online are missing

    1. Communauté
    2. Support Forum

    My files and folders are no longer showing up online. When I search, I see the folders but they have no content in them. They exist on my Mac, but have no sync or change history. I can't see them a...

    • janoldenburg
    • 2 abonnés
    • 1 commentaire
    • 0 vote

  • janoldenburg a créé une publication,

    File history not showing

    1. Communauté
    2. Support Forum

    Hi, I created a file on 7/19/22. Today I accidentally saved new content in the document over that file. I have a paid account and should be able to see the earlier version. However, although histor...

    • janoldenburg
    • 2 abonnés
    • 1 commentaire
    • 0 vote

  • janoldenburg a ajouté un commentaire,

    1. Communauté
    2. Support Forum
    3. Box sync issues

    Hi, While I don't see the "partially synced" info when I hover over the folder in box.com, I do see that all the relevant folders say they were synced today. In Box.com, all of the relevant folders...

  • janoldenburg a créé une publication,

    Box sync issues

    1. Communauté
    2. Support Forum

    I am using Box Sync on a mac. Over the last week, I have noticed that some files/folders are marked as unsynced. When I reopen and save them, they show up as "recent" in the Box Online version but ...

    • janoldenburg
    • 2 abonnés
    • 3 commentaires
    • 0 vote

  • janoldenburg a ajouté un commentaire,

    1. Communauté
    2. Support Forum
    3. Opening a shared document in Excel Online

    Thank you. I think I'm ok on that front as the original document is a .xlsx file--unless Box does some sort of transform when you're in the online version...

  • janoldenburg a ajouté un commentaire,

    1. Communauté
    2. Support Forum
    3. Opening a shared document in Excel Online

    Thanks. It makes sense to me that I erred in not inviting them as full collaborators, but I am not clear why they need to install Box Edit to edit online. My recollection (though I am a very early...

  • janoldenburg a ajouté un commentaire,

    1. Communauté
    2. Support Forum
    3. Opening a shared document in Excel Online

    Hi,I've shared an excel spreadsheet with two others. I work on a mac; they both work in Windows. I expected them to be able to open and edit the document with Excel Online without downloading Box ...

  • janoldenburg a créé une publication,

    Opening a shared document in Excel Online

    1. Communauté
    2. Support Forum

    Hi,I've shared an excel spreadsheet with two others. I work on a mac; they both work in Windows. I expected them to be able to open and edit the document with Excel Online without downloading Box ...

    • janoldenburg
    • 5 abonnés
    • 8 commentaires
    • 0 vote