Rona

1. Communauté
2. Support Forum
3. Box For Office Online (Excel feature: "Insert Cut Cells...") now missing?

Hi Pete,  Welcome to Box Community and glad to assist! As of this writing, our Engineering team have reached out to Microsoft regarding this issue. Both teams' are on it and apologies for the troub...

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• Rona
• 11 juin 2024 20:56
• Modifié
• 2 votes

1. Communauté
2. Support Forum
3. Having issues

Hi there, Welcome to Box Community and glad to assist!  Before we troubleshoot, can you confirm your Operating System and current Box version? We'd love to further assist! 

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• Rona
• 31 janvier 2025 20:30
• Modifié
• 1 vote

1. Communauté
2. Support Forum
3. Oops! We can't seem to find the page you're looking for.

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 16 janvier 2025 20:24
• 0 vote

1. Communauté
2. Support Forum
3. Can't change my email

Hi Ole,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 6 janvier 2025 20:15
• 1 vote

1. Communauté
2. Support Forum
3. Search

Hi Bryce,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 17 septembre 2024 21:28
• 2 votes

1. Communauté
2. Support Forum
3. Turn off email notification "Your daily login activity summary from Box"

Hi Amanda,  Welcome to Box Community and glad to assist!  To get rid of this type of notification, you can reach out to your Box Administrator and disable Send daily digest emails for login activit...

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• Rona
• 16 septembre 2024 20:28
• 0 vote

1. Communauté
2. Support Forum
3. Box Sign - Template

Hi Natalie,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 17 juillet 2024 22:34
• 1 vote

1. Communauté
2. Support Forum
3. Missing Custom Subdomain field

Hi Chad,  Welcome to Box Community and glad to assist!  While your Enterprise account is on trial, I'm afraid you won't be able to add custom Subdomain at this time.  Thanks for posting! 

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• Rona
• 11 juin 2024 20:42
• 1 vote

1. Communauté
2. Support Forum
3. 支払方法の変更

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• 20 mai 2024 20:25
• 0 vote

1. Communauté
2. Support Forum
3. Unable to Authenticate with Two-Factor Authentication due to CORS Error.

Hi there,  Welcome to Box Community and glad to assist!  We recommend posting this over to forum.box.com so our Developer team would be able to help.  Thanks for posting! 

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• Rona
• 20 avril 2024 00:22
• 1 vote