Rona

1. Communauté
2. Support Forum
3. Box For Office Online (Excel feature: "Insert Cut Cells...") now missing?

Hi Pete,  Welcome to Box Community and glad to assist! As of this writing, our Engineering team have reached out to Microsoft regarding this issue. Both teams' are on it and apologies for the troub...

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• Rona
• 11 juin 2024 20:56
• Modifié
• 2 votes

1. Communauté
2. Support Forum
3. Can't change my email

Hi Ole,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 6 janvier 2025 20:15
• 1 vote

1. Communauté
2. Support Forum
3. 新規申込をしたいが処理が通らない。/ I want to make a new application but the process is not going through.

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• 19 septembre 2024 19:54
• 1 vote

1. Communauté
2. Support Forum
3. Search

Hi Bryce,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 17 septembre 2024 21:28
• 2 votes

1. Communauté
2. Support Forum
3. Turn off email notification "Your daily login activity summary from Box"

Hi Amanda,  Welcome to Box Community and glad to assist!  To get rid of this type of notification, you can reach out to your Box Administrator and disable Send daily digest emails for login activit...

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• Rona
• 16 septembre 2024 20:28
• 0 vote

1. Communauté
2. Support Forum
3. Unable to Authenticate with Two-Factor Authentication due to CORS Error.

Hi there,  Welcome to Box Community and glad to assist!  We recommend posting this over to forum.box.com so our Developer team would be able to help.  Thanks for posting! 

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• Rona
• 20 avril 2024 00:22
• 1 vote

1. Communauté
2. Support Forum
3. Storage - run script to fix storage size

Hi Diego,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• 16 avril 2024 15:24
• 1 vote

1. Communauté
2. Support Forum
3. TAMANHO DE CONTA ERRADO

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• 28 mars 2024 20:01
• 1 vote

1. Communauté
2. Support Forum
3. Box deleted 90% of my files...

Hi Winston,  Welcome to Box Community and glad to assist!  Does your unsynced items from your local Box Drive folder disappeared? If so, please be informed that we don't guarantee content recovery ...

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• Rona
• 25 mars 2024 15:25
• Modifié
• 1 vote

1. Communauté
2. Support Forum
3. Used space is inaccurate

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• 22 mars 2024 19:19
• 1 vote