Rona

1. Communauté
2. Support Forum
3. Lost files after upgrading

Hi Kanica,  Welcome to Box Community and glad to help! It shows that you're already working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• 7 décembre 2023 14:07
• 0 vote

1. Communauté
2. Support Forum
3. Reduce licenses

Hi Atsuyuki,  Welcome to Box Community and glad to help! Looks like you've managed to address this query through email. Let us know in ths forum if you need further assistance.  Thanks for posting! 

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• Rona
• 6 décembre 2023 21:28
• -1 votes

1. Communauté
2. Support Forum
3. Merging Two Box Accounts into One

Hi Paolomi,  Welcome to Box Community and glad to help! As of this message, we can't merge individual accounts.  Thanks for posting!

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• Rona
• 5 décembre 2023 22:21
• -1 votes

1. Communauté
2. Support Forum
3. Shared File or Folder Inaccessible

Hi Benjamin,  Welcome to Box Community and glad to help! Please reach out to your internal helpdesk team to contact Premier Services. Thanks for posting! 

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• Rona
• 29 novembre 2023 22:03
• -1 votes

1. Communauté
2. Support Forum
3. how to make Box trusted site - to allow macros

Hi Prasad,  Welcome to Box Community and glad to help! It shows that you've already worked with Product Support to address your storage issue. Let us know in this forum if you need further assistan...

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• Rona
• 17 novembre 2023 21:03
• -2 votes

1. Communauté
2. Support Forum
3. Two-Factor Authentication

Hi Elda, Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting! 

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• Rona
• 13 novembre 2023 20:04
• -1 votes

1. Communauté
2. Support Forum
3. Moving shared folders

Hi Justin, Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting! 

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• Rona
• 3 novembre 2023 20:35
• -1 votes

1. Communauté
2. Support Forum
3. Incorrect storage size (used/free) being shown

Hi Chad,  Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.  In the future, if ...

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• Rona
• 27 octobre 2023 21:52
• -1 votes

1. Communauté
2. Support Forum
3. missing Search bar

Hi Timothy,  Welcome to Box Community and glad to help!  Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to ...

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• Rona
• 26 octobre 2023 21:18
• -2 votes

1. Communauté
2. Support Forum
3. Video and Photo not uploading from Box App

Hi Deidre,  Welcome to Box Community and glad to help! Looks like you've been working with Product Support regarding your issue. Please keep an eye out and our team will stay in touch.  Thanks for ...

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• Rona
• 20 octobre 2023 20:23
• Modifié
• -1 votes