Rona

1. Communauté
2. Support Forum
3. Change email address

Hi Cristiano,  Welcome to Box Community and glad to help! We've created a new case and a member of our team will contact you through email so please keep an eye out.  Thanks for posting! 

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• Rona
• 15 août 2023 22:02
• -2 votes

1. Communauté
2. Support Forum
3. Files Are Not Synching

Hi Jennifer,  Welcome to Box Community and glad to help! Are you having trouble syncing your files from your sync folder to the Box website or it's vice versa?  Also, can I confirm your current Box...

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• Rona
• 15 août 2023 21:53
• 0 vote

1. Communauté
2. Support Forum
3. cannot enable MFA via auth app

Hi there,  Welcome to Box Community and glad to help!  Please use your alternate browser and try again. You could also clear your browser's cache and cookies (https://support.box.com/hc/en-us/artic...

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• Rona
• 8 août 2023 21:09
• Modifié
• -1 votes

1. Communauté
2. Support Forum
3. How to change managed users to external users?

Hi there,  Welcome to Box Community and glad to help!  I can see that you're already working with our team regarding this query. Rest assured that our team will stay in touch and please keep an eye...

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• Rona
• 25 juillet 2023 19:56
• -1 votes

1. Communauté
2. Support Forum
3. FTP upload slow

Hi Chris,  Welcome to Box Community and glad to help! Let me open a new ticket and a member of our team will be in touch shortly. We'll contact you via email and please keep an eye out.  Thanks for...

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• Rona
• 19 juillet 2023 21:39
• -1 votes

1. Communauté
2. Support Forum
3. bubble integration

Hi Jimmy,  Welcome to Box Community and glad to help!  Looks like you need to consult this with Bubble instead. Please reach out to their helpdesk team regarding this integration.  Thanks for posting!

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• Rona
• 19 juillet 2023 20:48
• Modifié
• -1 votes

1. Communauté
2. Support Forum
3. Missing Folder, Not in Trash, Unsure of Folder Owner

Hi Gephine,  Welcome to Box Community and glad to help!  Box stores files and folders you place in the trash for a certain period of time. That default period is 30 days, although Box administrator...

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• Rona
• 17 juillet 2023 23:43
• -1 votes

1. Communauté
2. Support Forum
3. Box Sign not working

Hi Faith,  Welcome to Box Community and glad to help! Looks like you've managed to open a ticket regarding your issue with Box Sign. Please note that a member of our team will keep in touch and ple...

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• Rona
• 7 juillet 2023 22:55
• -1 votes

1. Communauté
2. Support Forum
3. File and Folder shortcuts

Hi Greg,  Welcome to Box Community and glad to help!  Currently, you can create "collections" to organize or group your essential Box folders in the Box website. Hope it helps!

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• Rona
• 30 juin 2023 21:03
• Modifié
• -2 votes

1. Communauté
2. Support Forum
3. Sharing .pst files

Hi Jeff,  Welcome to Box Community and glad to help!  I created a new ticket and our Support Team will get in touch via email.  Please keep an eye out and thanks for posting! 

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• Rona
• 29 juin 2023 21:57
• -2 votes