Rona

1. Communauté
2. Support Forum
3. FTP upload slow

Hi Chris,  Welcome to Box Community and glad to help! Let me open a new ticket and a member of our team will be in touch shortly. We'll contact you via email and please keep an eye out.  Thanks for...

• Afficher le commentaire
• Rona
• 19 juillet 2023 21:39
• -1 votes

1. Communauté
2. Support Forum
3. bubble integration

Hi Jimmy,  Welcome to Box Community and glad to help!  Looks like you need to consult this with Bubble instead. Please reach out to their helpdesk team regarding this integration.  Thanks for posting!

• Afficher le commentaire
• Rona
• 19 juillet 2023 20:48
• Modifié
• -1 votes

1. Communauté
2. Support Forum
3. Missing Folder, Not in Trash, Unsure of Folder Owner

Hi Gephine,  Welcome to Box Community and glad to help!  Box stores files and folders you place in the trash for a certain period of time. That default period is 30 days, although Box administrator...

• Afficher le commentaire
• Rona
• 17 juillet 2023 23:43
• -1 votes

1. Communauté
2. Support Forum
3. Box Sign not working

Hi Faith,  Welcome to Box Community and glad to help! Looks like you've managed to open a ticket regarding your issue with Box Sign. Please note that a member of our team will keep in touch and ple...

• Afficher le commentaire
• Rona
• 7 juillet 2023 22:55
• -1 votes

1. Communauté
2. Support Forum
3. File and Folder shortcuts

Hi Greg,  Welcome to Box Community and glad to help!  Currently, you can create "collections" to organize or group your essential Box folders in the Box website. Hope it helps!

• Afficher le commentaire
• Rona
• 30 juin 2023 21:03
• Modifié
• -2 votes

1. Communauté
2. Support Forum
3. Sharing .pst files

Hi Jeff,  Welcome to Box Community and glad to help!  I created a new ticket and our Support Team will get in touch via email.  Please keep an eye out and thanks for posting! 

• Afficher le commentaire
• Rona
• 29 juin 2023 21:57
• -2 votes

1. Communauté
2. Support Forum
3. Text disappears when opening PDFs

Hi Mike,  Welcome to Box Community and glad to assist!  Please try clearing your browser's cache and cookies then try again.  Hope it works! 

• Afficher le commentaire
• Rona
• 27 juin 2023 23:02
• -1 votes

1. Communauté
2. Support Forum
3. File not updating to all collaborators at the same time.

Hi Soi,  Welcome to Box Community and glad to assist!  You may want to check if these files that you've updated via your Box App has successfully updated in the Box website. That's when your collab...

• Afficher le commentaire
• Rona
• 27 juin 2023 22:32
• Modifié
• -1 votes

1. Communauté
2. Support Forum
3. KINDLY HELP UPGRADE MY BOX ACCOUNT, ITS SAID I NEED FURTHER VERIFICATION

Hi there,  Welcome to Box Community and glad to help!  You may go ahead and reach out to our Sales team (https://www.box.com/pricing) for assistance.  Thanks for posting! 

• Afficher le commentaire
• Rona
• 21 juin 2023 21:01
• -1 votes

1. Communauté
2. Support Forum
3. Ex-colleague folder

Hi Risa,  Welcome to Box Community and glad to assist!  Is the affected user registered to Box through her personal Box account? If yes, please note that you can only manage (delete, modify) the us...

• Afficher le commentaire
• Rona
• 19 juin 2023 21:56
• Modifié
• -1 votes