Rona

1. Communauté
2. Support Forum
3. Office apps suddenly not integrated with Box

Hi Joan,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 6 janvier 2025 20:11
• 0 vote

1. Communauté
2. Support Forum
3. Templates gets sent out empty

Hi Rose,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 6 janvier 2025 20:00
• 0 vote

1. Communauté
2. Support Forum
3. Changing our primary email address

Hi Frank,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 6 janvier 2025 19:57
• 0 vote

1. Communauté
2. Support Forum
3. Account storage limit reached

Hi Gaurav,  Welcome to Box Community and glad to assist!  Upon checking, it's true that you've already reached your storage limitation and I'm afraid, you don't have unlimited storage.  To confirm ...

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• Rona
• 6 janvier 2025 19:35
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive has failed to update to version 2.42.213.

Hi Michael,  Welcome to Box Community and glad to assist!  You can update your Box Drive application using this method:  Begin by uninstalling your Box Drive Application:  IMPORTANTAny content i...

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• Rona
• 6 janvier 2025 19:23
• 0 vote

1. Communauté
2. Support Forum
3. photo image can't open in CR3 format

Hi William,  Welcome to Box Community and glad to assist!  At the moment, you can't preview CR3 files on Box Content Preview. To get the list of our supported file types, please see this article.  ...

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• Rona
• 6 janvier 2025 19:13
• 0 vote

1. Communauté
2. Support Forum
3. SMS Notification

Hi Oliver,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 6 janvier 2025 19:01
• 0 vote

1. Communauté
2. Support Forum
3. この共有ファイルまたは共有フォルダのリンクは削除されているか、使用できません。 この問題が誤って発生していると思われる場合は、所有者にメールで連絡するか、Boxサポートまでお問い合わせください。

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• 6 janvier 2025 19:00
• 0 vote

1. Communauté
2. Support Forum
3. Error Syncing 5419 Files

Hi Joe,  Welcome to Box Community and glad to assist!  While we look into your error, please confirm the following:  Your  Box version and Operating System.  Attach a screenshot of your error thro...

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• Rona
• 3 janvier 2025 21:16
• 0 vote

1. Communauté
2. Support Forum
3. Unable to upgrade from Personal to Business plan

Hi Chad,  Welcome to Box Community and glad to assist! Looks like you're having issue with your upgrade. In order to help with your Box upgrade, please contact our Sales team and use our live chat ...

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• Rona
• 3 janvier 2025 20:18
• 0 vote