Rona

1. Communauté
2. Support Forum
3. can not open account setting

Hi Yu,  Welcome to Box Community and glad to assist! To help fix your issue, please follow these troubleshooting steps, Updating your browser to the latest version Clearing your browser's cache Us...

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• Rona
• 14 novembre 2024 14:27
• 0 vote

1. Communauté
2. Support Forum
3. Transfer user to new Enterprise account

Hi Rich,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know if you have questions.  We'd love to further assist! 

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• Rona
• 14 novembre 2024 14:23
• -1 votes

1. Communauté
2. Support Forum
3. How to assign Box-for-Netsuite as a folder owner / co-owner

Hi Mark,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 14 novembre 2024 14:21
• 0 vote

1. Communauté
2. Support Forum
3. Trouble Starting Enterprise

Hi Molly,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• 14 novembre 2024 14:20
• 0 vote

1. Communauté
2. Support Forum
3. Reset MFA for 3 users who changed their phones

Hi Juan,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• 14 novembre 2024 14:15
• 0 vote

1. Communauté
2. Support Forum
3. Box app crash on iPhone.

Hi Lin,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 14 novembre 2024 14:14
• 0 vote

1. Communauté
2. Support Forum
3. How refresh Box Shuttle TOKEN

Hi Rafael,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 14 novembre 2024 14:12
• 0 vote

1. Communauté
2. Support Forum
3. How to upload Outlook emails into Box and keep formatting?

Hi Connie,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 14 novembre 2024 14:11
• 0 vote

1. Communauté
2. Support Forum
3. Hello

Hi Kimberly,  Welcome to Box Community and glad to assist!  Can you tell us more about your question/issue with Box?  We'd love to further assist! 

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• Rona
• 13 novembre 2024 22:44
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Mac desktop app no longer working

Hi Daniel,  Welcome to Box Community and glad to assist!  Quit Box Drive if it is running. Download and open the Box Reset Tool zip file. Open the Box Reset Tool from the Downloads folder. Select ...

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• Rona
• 13 novembre 2024 22:14
• 0 vote