Rona

1. Communauté
2. Support Forum
3. Preventing Folders from being moved

Hi Carolyn,  Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal h...

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• Rona
• 2 octobre 2024 22:22
• 0 vote

1. Communauté
2. Support Forum
3. Reset password email not sending

Hi there,  Welcome to Box Community and glad to assist!  Did you follow this process when you reset your password? Visit https://app.box.com/reset and enter the email address associated with your ...

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• Rona
• 2 octobre 2024 22:21
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. I need help! Files missing

Hi Karolina,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2 octobre 2024 22:17
• 0 vote

1. Communauté
2. Support Forum
3. Recurring error message

Hi there,  Welcome to Box Community and glad to assist! Note: the maximum file size limit for uploads to Box varies depending on your account type: Free personal: 250 MB Starter: 2 GB Business: 5 ...

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• Rona
• 2 octobre 2024 22:15
• 0 vote

1. Communauté
2. Support Forum
3. Correct my storage, please!

Hi Ana,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2 octobre 2024 22:02
• 0 vote

1. Communauté
2. Support Forum
3. text preview tries and fails to use monospaced font

Hi Glenn,  Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal hel...

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• Rona
• 2 octobre 2024 22:00
• 0 vote

1. Communauté
2. Support Forum
3. How do I change a password I have forgotten?

Hi Dan,  Welcome to Box Community and glad to assist!  To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated with ...

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• Rona
• 2 octobre 2024 21:31
• 0 vote

1. Communauté
2. Support Forum
3. Template forms not working

Hi Chris,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2 octobre 2024 21:29
• 0 vote

1. Communauté
2. Support Forum
3. Billing not answer my requests to renew

Hi there,  Welcome to Box Community and glad to assist! Aside from emailing billing@box.com, you can also create a new ticket to reach out to our Billing team.  We'd love to further assist! 

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• Rona
• 2 octobre 2024 21:26
• 0 vote

1. Communauté
2. Support Forum
3. Need assistance in setting up domain host acct in order to add Co Admin

Hi Terry, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2 octobre 2024 20:34
• 0 vote