Rona

1. Communauté
2. Support Forum
3. My account was at 52gb yesterday, now it shows 117GB??

Hi Larry,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• 13 septembre 2024 22:09
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect storage used showing

Hi Mark, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 13 septembre 2024 22:07
• 0 vote

1. Communauté
2. Support Forum
3. Just upgraded Box to Business and Unable to View Files

Hi Trinae,  Welcome to Box Community and glad to assist! Due to your Box upgrade, your Box contents will be inaccessible during this transition.  This activity may last up to 24 hours and if it ...

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• Rona
• 13 septembre 2024 22:05
• 0 vote

1. Communauté
2. Support Forum
3. Storage Limit Incorrect

Hi Giraldo, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 13 septembre 2024 22:04
• 0 vote

1. Communauté
2. Support Forum
3. message is saying box is full however it is not

Hi Pamela, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 13 septembre 2024 21:31
• 0 vote

1. Communauté
2. Support Forum
3. No verification email received

Hi Ted,  Welcome to Box Community and glad to assist!  Looks like you've already deleted your Box account. Please let us know if you still need assistance.  We'd love to further assist! 

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• Rona
• 13 septembre 2024 21:29
• 0 vote

1. Communauté
2. Support Forum
3. Adding my account to my company's enterprise

Hi Dennis,  Welcome to Box Community and glad to assist!  To join an Enterprise account, you should reach out to your company's Box Administrator to accomplish this. In your end, all you need to do...

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• Rona
• 13 septembre 2024 20:57
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Is it possible to list the names of all the files in a folder?

Hi Tamires,  Welcome to Box Community and glad to assist!  To get the list of your Box files and its file format, please reach out to your Box Admin to run the Folders and Files Report.  Thanks for...

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• Rona
• 13 septembre 2024 20:48
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Metadata Query - Template Fields Limit

Hi Joseph, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 13 septembre 2024 20:37
• 0 vote

1. Communauté
2. Support Forum
3. Missing folder not access, hundreds of data

Hi Juan, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpd...

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• Rona
• 13 septembre 2024 20:34
• 0 vote