Rona

1. Communauté
2. Support Forum
3. Verification Email not Received

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 13 septembre 2024 19:56
• 0 vote

1. Communauté
2. Support Forum
3. File Upload

Hi Johnathan,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  ...

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• Rona
• 13 septembre 2024 19:54
• 0 vote

1. Communauté
2. Support Forum
3. Account has incorrect storage used

Hi Justin,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 13 septembre 2024 19:51
• 0 vote

1. Communauté
2. Support Forum
3. Verification Email not Received

Hi Sara,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 13 septembre 2024 19:49
• 0 vote

1. Communauté
2. Support Forum
3. URGENT User not getting confirmation email

Hi Kellie,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 13 septembre 2024 19:48
• 0 vote

1. Communauté
2. Support Forum
3. Error: Sorry, you can not invite deactivated users to collaborate

Hi Frank,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 13 septembre 2024 19:46
• 0 vote

1. Communauté
2. Support Forum
3. Account Transfer

Hi Danya,  Welcome to Box Community and glad to assist!  If you can login to the current Box admin (of a Business or Enterprise) account, you can change the Admin role to another managed user accou...

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• Rona
• 13 septembre 2024 16:26
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. How do I change my organizations account to the Nonprofit Starter Plan?

Hi there,  Welcome to Box Community and glad to assist!  You can consult our Sales team regarding your plan to upgrade your account. To do so, please reach out using our Live Chat function through ...

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• Rona
• 13 septembre 2024 16:17
• 0 vote

1. Communauté
2. Support Forum
3. Disappearing files

Hi there,    Welcome to Box Community and glad to assist!    Your shared link URL is no longer returning any data in the back end.It could have been deleted or expired.    Thanks for posting!   

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• Rona
• 12 septembre 2024 22:12
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. trouble uploading large google sheet file

Hi William,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 12 septembre 2024 22:02
• 0 vote