Rona

1. Communauté
2. Support Forum
3. Facing issues while getting files under retention policy

Hi Gopal,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 12 septembre 2024 20:52
• 0 vote

1. Communauté
2. Support Forum
3. Changing owner

Hi Phillipa,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 12 septembre 2024 20:50
• 0 vote

1. Communauté
2. Support Forum
3. Unable to set password

Hi Kazuhiro, Welcome to Box Community and glad to assist!  To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated w...

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• Rona
• 12 septembre 2024 20:48
• 0 vote

1. Communauté
2. Support Forum
3. How to pay invoice?

Hi Johann,  Welcome to Box Community and glad to assist! If you need assistance to pay your invoice, you can reach out to our Billing team through this link or contact us through email (billing@box...

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• Rona
• 12 septembre 2024 20:44
• 0 vote

1. Communauté
2. Support Forum
3. Files still extremely slow to sync - box drive

Hi Austin,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 12 septembre 2024 20:36
• 0 vote

1. Communauté
2. Support Forum
3. There seems to be a problem with this app. (setup boxdrive)

Hi there,  Welcome to Box Community and glad to assist!  While we investigate, can you confirm the following details?  Can you confirm both your Box version and Operating System?  For more context...

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• Rona
• 12 septembre 2024 20:30
• 0 vote

1. Communauté
2. Support Forum
3. Old password

Hi Grayson,  Welcome to Box Community and glad to assist! We can't email you your old password or even send a temporary password. Meanwhile, you may reset your password through the steps below.  To...

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• Rona
• 12 septembre 2024 20:18
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Terminated Employee | Files Transfer Issue

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• 12 septembre 2024 20:12
• 0 vote

1. Communauté
2. Support Forum
3. FTP Error: ECONNRESET - Connection reset by peer

Hi Dennis,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 12 septembre 2024 20:10
• 0 vote

1. Communauté
2. Support Forum
3. Setting Reminders

Hi Michael,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 12 septembre 2024 20:06
• 0 vote