Rona

1. Communauté
2. Support Forum
3. Disable SSO

Hi Diego,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 11 septembre 2024 21:52
• 0 vote

1. Communauté
2. Support Forum
3. User belongs to another enterprise

Hi Kyle,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 11 septembre 2024 21:50
• 0 vote

1. Communauté
2. Support Forum
3. Service Accounts files are not visible to admin and co-admin not even in admin console

Hi Malik,  Welcome to Box Community and glad to assist!  You should contact our Developer team instead. Please post your inquiry to community.box.com.  Thanks for posting! 

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• Rona
• 11 septembre 2024 21:48
• 0 vote

1. Communauté
2. Support Forum
3. The storage capacity of Box Drive is insufficient

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 11 septembre 2024 21:45
• 0 vote

1. Communauté
2. Support Forum
3. Change phone number and can't 2FA

Hi Kaewkawee,  Welcome to Box Community and glad to assist!  You can open a ticket without the need to login to our Support page. By using this link the end user would be able to open her ticket.  ...

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• Rona
• 11 septembre 2024 21:41
• 0 vote

1. Communauté
2. Support Forum
3. Frozen storage count

Hi Mil,  Welcome to Box Community and glad to assist!  Note: If you ever come across these data inaccuracies in your account, please know that the problem is entirely with the display of these tota...

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• Rona
• 11 septembre 2024 19:59
• 0 vote

1. Communauté
2. Support Forum
3. can not access box application

Hi Lydia,  Good day!  You can open a ticket without the need to login to our Support website. By using this link the end user would be able to open her ticket.  We'd love to further assist! 

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• Rona
• 11 septembre 2024 19:56
• 0 vote

1. Communauté
2. Support Forum
3. Account Recovery

Hi Brendon,  Welcome to Box Community and glad to assist!  Are you able to login to the affected account? If so, can you check if you've successfully changed your email address? To check, go to the...

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• Rona
• 11 septembre 2024 19:51
• 0 vote

1. Communauté
2. Support Forum
3. Unable to enable two factor authnetication

Hi Mark,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 11 septembre 2024 19:36
• 0 vote

1. Communauté
2. Support Forum
3. File System ls Not Supported by Box Sync

Hi Jack,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you have additional concern/clarifications, please let us know in the forum...

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• Rona
• 11 septembre 2024 19:31
• 0 vote