Rona

1. Communauté
2. Support Forum
3. Docs created this year are slow to open, show updates, etc.

Hi Trish,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 10 septembre 2024 15:05
• 0 vote

1. Communauté
2. Support Forum
3. 確認メール

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• 10 septembre 2024 15:03
• 0 vote

1. Communauté
2. Support Forum
3. Free storage space error

Hi Diana,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 10 septembre 2024 15:01
• 0 vote

1. Communauté
2. Support Forum
3. Cancel Current Enterprise to Join CED Enterprise

Hi Dane,  Welcome to Box Community and glad to assist! You can't join an Enterprise account with your current account type. Please contact our Cancellation team (cancel@box.com) and downgrade it to...

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• Rona
• 10 septembre 2024 14:59
• 0 vote

1. Communauté
2. Support Forum
3. We need the most recent SOC2 report from Box

Hi Pascale,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 10 septembre 2024 14:44
• 0 vote

1. Communauté
2. Support Forum
3. Default Email Address changing

Hi Martin,  Welcome to Box Community and glad to assist!  To change your default email address, you should start by adding an email address: Log in to the Box website and navigate to Account Setti...

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• Rona
• 9 septembre 2024 22:41
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Deleted files still accessible via shared link

Hi Adrian,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 9 septembre 2024 22:28
• 0 vote

1. Communauté
2. Support Forum
3. Legacy Collaborator Still Had Power to Delete Shared Folder

Hi Edward, Welcome to Box Community and glad to assist!  Removing Collaborators If you are an editor, owner, or co-owner in a folder, you can remove collaborators from the folder. To remove a colla...

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• Rona
• 9 septembre 2024 22:24
• 0 vote

1. Communauté
2. Support Forum
3. My storage is incorrect

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 9 septembre 2024 21:23
• 0 vote

1. Communauté
2. Support Forum
3. My box space is incorrect

Hi Van,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 9 septembre 2024 21:22
• 0 vote