Rona

1. Communauté
2. Support Forum
3. password reset not working

Hi Lauren,  Welcome to Box Community and glad to assist!  To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated wi...

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• Rona
• 5 septembre 2024 21:43
• 0 vote

1. Communauté
2. Support Forum
3. new search Functionality in Search Dropdown "EVERYWHERE"

Hi Lory,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 5 septembre 2024 21:40
• 0 vote

1. Communauté
2. Support Forum
3. How user rate limits are applied when using JWT Application (service account) and the 'as-user'

Hi Matthieu, Welcome to Box Community and glad to assist! For your API related questions, contact our Developer team. You can post your question to community.box.com.  Thanks for posting!

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• Rona
• 5 septembre 2024 21:09
• 0 vote

1. Communauté
2. Support Forum
3. My entire folder that I own has disappeared.

Hi Katherine,  Welcome to Box Community and glad to assist!  Notes: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items fro...

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• Rona
• 5 septembre 2024 21:04
• 0 vote

1. Communauté
2. Support Forum
3. XLS cannot be opened in Gsheets....the files just don't respond anymore

Hi Fanny,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 5 septembre 2024 20:58
• 0 vote

1. Communauté
2. Support Forum
3. Joe Anderson

Hi Joe, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thanks ...

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• Rona
• 5 septembre 2024 20:56
• 0 vote

1. Communauté
2. Support Forum
3. Files Not Showing up

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 5 septembre 2024 20:21
• 0 vote

1. Communauté
2. Support Forum
3. Unable to set an account password

Hi Janelle, Welcome to Box Community and glad to assist!  To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated...

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• Rona
• 5 septembre 2024 20:18
• 0 vote

1. Communauté
2. Support Forum
3. I can't log in or delete files on Box Drive (macOs)

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 5 septembre 2024 20:15
• 0 vote

1. Communauté
2. Support Forum
3. Admin and Co-admin roles verified domain - I already have another Box account that uses the verified domain

Hi Christopher, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 5 septembre 2024 19:55
• 0 vote