Rona

1. Communauté
2. Support Forum
3. Logs sent successfully - need to submit a support ticket for someone to follow up - Box Drive not intalling

Hi Betsey,  Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal he...

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• Rona
• 2 septembre 2024 22:37
• 0 vote

1. Communauté
2. Support Forum
3. Shared content permission - disable all members (internal & external)

Hi Gil,  Welcome to Box Community and glad to assist! To disable shared link(s) and file request link(s) into your Organization's owned contents, please navigate to Admin Console> Enteprise Setting...

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• Rona
• 2 septembre 2024 22:35
• 0 vote

1. Communauté
2. Support Forum
3. Free storage space error

Hi Diana,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2 septembre 2024 22:05
• 0 vote

1. Communauté
2. Support Forum
3. M1 Max Sonoma 14.6.1 Box Sync Internal Process Crash. Log Files Sent

Hi there,  Welcomet to Box Community and gladt to assist!  We firmly suggest for this change in your environment as Box Drive is the current Box desktop experience, does not require manual syncing ...

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• Rona
• 2 septembre 2024 22:03
• 0 vote

1. Communauté
2. Support Forum
3. Thbox is empty, but it says its full

Hi Oscar,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2 septembre 2024 20:51
• 0 vote

1. Communauté
2. Support Forum
3. Space not reclaimed when files are deleted

Hi Martin,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2 septembre 2024 20:50
• 0 vote

1. Communauté
2. Support Forum
3. 2FA - No access to Authenticator App

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2 septembre 2024 20:05
• 0 vote

1. Communauté
2. Support Forum
3. cancel

Hi there,  Welcome to Box Community and glad to assist!  Canceling a Business or Enterprise Account Only the account administrator can cancel a Business or Enterprise account. Go to Admin Console ...

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• Rona
• 2 septembre 2024 19:59
• 0 vote

1. Communauté
2. Support Forum
3. Relay variables

Hi Gerry,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2 septembre 2024 19:55
• 0 vote

1. Communauté
2. Support Forum
3. An error occurred while creating SSO connection

Hi there, Welcome to Box Community and glad to assist! Looks like you're setting up SSO for the first time on Box. If you have issue uploading your xml file, can you use the Box SSO Setup Support F...

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• Rona
• 2 septembre 2024 15:27
• Modifié
• 0 vote