Rona

1. Communauté
2. Support Forum
3. Box data hosting location

Hi Krzysztof, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal ...

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• Rona
• 26 août 2024 22:38
• 0 vote

1. Communauté
2. Support Forum
3. FTP Public Box Link

Hi AJ,  Welcome to Box Community and glad to assist!  FTP is available to business and enterprise accounts — except trial accounts — for bulk migration of data. It is not available for personal acc...

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• Rona
• 26 août 2024 21:31
• 0 vote

1. Communauté
2. Support Forum
3. Cannot create password due to Google Sign-in

Hi Jay,  Welcome to Box Community and glad to assist! To setup a new password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated with...

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• Rona
• 26 août 2024 21:24
• 0 vote

1. Communauté
2. Support Forum
3. 2factor authentication cannot login

Hi Scott,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 26 août 2024 21:22
• 0 vote

1. Communauté
2. Support Forum
3. Webhook trigger "COLLABORATION.ACCEPTED" doesn't trig for a new collaboration

Hi Christophe, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 26 août 2024 21:19
• 0 vote

1. Communauté
2. Support Forum
3. About Confirmation e-mail

Hi there,  Welcome to Box Community and glad to assist!  To generate a new link, you can reset your password.  To reset the password for your Box account, follow this process: Visit https://app.bo...

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• Rona
• 26 août 2024 20:59
• 0 vote

1. Communauté
2. Support Forum
3. Remove administrator

Hi Marice,  Welcome to Box Community!  To help remove your Box Admin, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 26 août 2024 20:19
• 0 vote

1. Communauté
2. Support Forum
3. Unknown downloads

Hi Peter,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 26 août 2024 20:17
• 0 vote

1. Communauté
2. Support Forum
3. Storage Not Freed Up After Deleting Files

Hi An,  Welcome to Box Community!  To help with your incorrect storage, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 26 août 2024 20:14
• 0 vote

1. Communauté
2. Support Forum
3. Windows 11 Install problem

Hi Russell,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting! ...

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• Rona
• 26 août 2024 19:54
• 0 vote