Rona

1. Communauté
2. Support Forum
3. is a client email on suppression list?

Hi Barbie,  Welcome to Box Community!  To help address your concern, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 23 août 2024 20:57
• 0 vote

1. Communauté
2. Support Forum
3. Account storage limite reached

Hi Michael,  Welcome to Box Community and glad to assist! Looks like you're uploading files on a shared folder. You can reach out to its owner to ensure that it has enough free storage to accommoda...

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• Rona
• 23 août 2024 20:54
• 0 vote

1. Communauté
2. Support Forum
3. Need Help - no access to files

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• 23 août 2024 20:50
• 0 vote

1. Communauté
2. Support Forum
3. GxP - Failed Tests?

Hi Tim, Welcome to Box Community!  To help address your concern, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 23 août 2024 20:47
• 0 vote

1. Communauté
2. Support Forum
3. i upgraded to box drive. what should i do with the folder on my device called box sync

Hi Troy,  Welcome to Box Community and glad to assist! Did you uninstalled Box Sync using Box Drive? If so, what you have left is your  Archived - Box Sync folder, which contains all items not uplo...

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• Rona
• 23 août 2024 20:44
• 0 vote

1. Communauté
2. Support Forum
3. Restore deleted user and their files

Hi Randy, Welcome to Box Community!  To help address your concern, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 23 août 2024 20:29
• 0 vote

1. Communauté
2. Support Forum
3. Opening a Case for Suppressed Emails

Hi there, Welcome to Box Community!  To help address the issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 23 août 2024 20:03
• 0 vote

1. Communauté
2. Support Forum
3. Ticket

Hi Sharon,  Welcome to Box Community and glad to assist! In order to get a closer look, can we confirm the following details?  What is the Operating System running in your machine and your current...

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• Rona
• 23 août 2024 20:00
• 0 vote

1. Communauté
2. Support Forum
3. Submit a ticket

Hi there,  Welcome to Box Community and glad to assist!  In order to increase your storage, please contact our Sales team and use our Live Chat function through box.com/pricing.  Thanks for posting! 

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• Rona
• 23 août 2024 19:56
• 0 vote

1. Communauté
2. Support Forum
3. Capacity does not decrease even after deleting data

Hi there, Welcome to Box Community!  To help address the issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 23 août 2024 19:52
• 0 vote