Rona

1. Communauté
2. Support Forum
3. Refund Request

Hi Darrell, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

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• Rona
• 22 août 2024 21:30
• 0 vote

1. Communauté
2. Support Forum
3. BOX issue

Hi Chasity,  Welcome to Box Community!  To help address the issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 22 août 2024 21:26
• 0 vote

1. Communauté
2. Support Forum
3. No PDF option for saving in M365 Programs on Windows

Hi Jason, Welcome to Box Community!  To help address the issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 22 août 2024 21:24
• 0 vote

1. Communauté
2. Support Forum
3. Support check my email not have confirm email sent from box

Hi there,  Welcome to Box Community and glad to assist! I've investigated our email server logs and it looks like the email address was placed on our email suppression list. This typically happens ...

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• Rona
• 22 août 2024 20:24
• 0 vote

1. Communauté
2. Support Forum
3. "Timeout Encountered in uploadFile Method with Box Node SDK"

Hi there,  Welcome to Box Community!  To help with your error, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 22 août 2024 20:20
• 0 vote

1. Communauté
2. Support Forum
3. I can't access a folder that I have the URL of , and I have no idea what the problem is, can box support please help?

Hi Arun, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpd...

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• Rona
• 22 août 2024 20:04
• 0 vote

1. Communauté
2. Support Forum
3. box app registry error and won't start

Hi Elisa, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• 22 août 2024 20:02
• 0 vote

1. Communauté
2. Support Forum
3. How can we sort by updated on the folder permanently every time we access?

Hi Kailash,  Welcome to Box Community and glad to assist!  When you define a sorting order in your All Files window, Box applies that sorting order as the default sorting order in all your Box wind...

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• Rona
• 22 août 2024 19:47
• 0 vote

1. Communauté
2. Support Forum
3. Changing the Owner on our Account

Hi Margaret,  Welcome to Box Community and glad to assist!  It shows that you're using a free personal account when you posted. Is this the Box account you're referring to? If not, please contact B...

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• Rona
• 22 août 2024 19:34
• Modifié
• 1 vote

1. Communauté
2. Support Forum
3. finding out my admin

Hi Tricia,  Welcome to Box Community and glad to assist!  The Admin Console is available in all Box tariffs Business Starter and above. Since you're subscribed to a free personal account you don't ...

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• Rona
• 22 août 2024 19:26
• 0 vote