Rona

1. Communauté
2. Support Forum
3. Phone number change cant log in

Hi Kaewkawee,  Welcome to Box Community and glad to assist! Due to security reasons, any login related issues should be addressed with the affected user. At this rate, please have your colleague to...

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• Rona
• 22 août 2024 19:20
• 0 vote

1. Communauté
2. Support Forum
3. Required plan to use Salesforce pre-made workflow components

Hi Yasunori,  Welcome to Box Community!  To help with your Salesforce integration, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for...

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• Rona
• 22 août 2024 19:15
• 0 vote

1. Communauté
2. Support Forum
3. Box Admin unable to reset a user's 2FA

Hi there,  Welcome to Box Community!  To help with your user's 2FA issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 22 août 2024 18:56
• 0 vote

1. Communauté
2. Support Forum
3. Box Relay folder copy (with conditions)

Hi there,  Welcome to Box Community!  To help address your query, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 22 août 2024 14:40
• 0 vote

1. Communauté
2. Support Forum
3. Files in Capture Uploads folder disappeared

Hi Michael,  Welcome to Box Community!  To help with your missing files, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 22 août 2024 14:31
• 0 vote

1. Communauté
2. Support Forum
3. Box Hub

Hi there,  Welcome to Box Community and glad to assist!  As a Hub editor, you can easily add files, folders, and hyperlinks to the Hub. You can only add files or folders owned by your enterprise. F...

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• Rona
• 22 août 2024 14:13
• 0 vote

1. Communauté
2. Support Forum
3. What happens if I use up all the API calls?

Hi there,  Welcome to Box Community and glad to assist!  To answer your API-related queries, you can go ahead and contact our Developer team by simply posting on community.box.com.  Thanks for post...

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• Rona
• 21 août 2024 22:11
• 0 vote

1. Communauté
2. Support Forum
3. No data is stored, the recycle bin is cleared, but the space occupied is 35.9GB.

Hi Andy,  Welcome to Box Community!  To help address your used storage issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for post...

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• Rona
• 21 août 2024 22:01
• 0 vote

1. Communauté
2. Support Forum
3. Hi, we've been waiting for over a month to hear your reply on "Box Technology Partner Program"

Hi there,  Welcome to Box Community and glad to assist!  If you need an update regarding your application. You can go ahead and contact our Developer team by simply posting on community.box.com.  T...

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• Rona
• 21 août 2024 21:57
• 0 vote

1. Communauté
2. Support Forum
3. How do I open a support case?

Hi Darryl, Welcome to Box Community!  To help address your issue with your Box Application, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  T...

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• Rona
• 21 août 2024 21:40
• 0 vote