Rona

1. Communauté
2. Support Forum
3. Recovery codes failed to be generated

Hi Peter,  Welcome to Box Community!  To assist regarding your MFA issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 21 août 2024 20:34
• 0 vote

1. Communauté
2. Support Forum
3. Cancel my Free Trial before charges incur

Hi Benson, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Let us know in the forum if you need additional assistance.  We''d love to fu...

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• Rona
• 21 août 2024 20:31
• 0 vote

1. Communauté
2. Support Forum
3. Incorrectly reporting out of storage space

Hi David,  Welcome to Box Community!  To help address your used storage issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for pos...

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• Rona
• 21 août 2024 20:26
• 0 vote

1. Communauté
2. Support Forum
3. Searching Tags - Files not showing when searching a tag

Hi there, Welcome to Box Community!  To help address the issue with tags, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 21 août 2024 19:44
• 0 vote

1. Communauté
2. Support Forum
3. two-step verification

Hi Tiger, Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 21 août 2024 19:38
• 0 vote

1. Communauté
2. Support Forum
3. My boss cannot log in because he cannot get the 2-step verification code.

Hi Kenji,  Welcome to Box Community and glad to assist! Our team would like to get a closer look and can you have the affected user to create his ticket here?  We'd love to further assist! 

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• Rona
• 21 août 2024 19:29
• 0 vote

1. Communauté
2. Support Forum
3. Files not syncing - box quietly crashing

Hi there, Welcome to Box Community and glad to assist! We firmly suggest for this change in your environment as Box Drive is the current Box desktop experience, does not require manual syncing (tho...

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• Rona
• 16 août 2024 23:24
• 0 vote

1. Communauté
2. Support Forum
3. Make available offline is not appearing

Hi Shana, Welcome to Box Community and glad to assist! We firmly suggest for this change in your environment as Box Drive is the current Box desktop experience, does not require manual syncing (tho...

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• Rona
• 16 août 2024 23:07
• 0 vote

1. Communauté
2. Support Forum
3. List of all files in folder

Hi Eshaan, Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 16 août 2024 23:02
• 0 vote

1. Communauté
2. Support Forum
3. Difference between subscriptions

Hi there  Welcome to Box Community and glad to assist!  To get the best subscription for your needs, it's best to contact our Sales team through box.com/pricing.  Thanks for posting! 

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• Rona
• 16 août 2024 22:45
• 0 vote