Rona

1. Communauté
2. Support Forum
3. Storage says full when there is no files

Hi Aundre, Welcome to Box Community and glad to assist! We'll be needing more details to investigate and I've opened a new case. A member from Box Support will be in touch and please keep an eye ou...

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• Rona
• 15 août 2024 21:47
• 0 vote

1. Communauté
2. Support Forum
3. Delete my free trial

Hi Chris, Welcome to Box Community and glad to assist! Looks like you've managed to cancel your subscription. Please let us know in the forum if you have additional questions.  We'd love to further...

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• Rona
• 15 août 2024 20:43
• 0 vote

1. Communauté
2. Support Forum
3. I'm no longer receiving email notifications

Hi Nick, Welcome to Box Community and glad to assist! I've investigated our email server logs and it looks like your email address was placed on our email suppression list. This typically happens w...

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• Rona
• 15 août 2024 20:36
• 0 vote

1. Communauté
2. Support Forum
3. box.vf.force.com refused to connect error

Hi Marc, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thanks...

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• Rona
• 15 août 2024 20:33
• 0 vote

1. Communauté
2. Support Forum
3. not enough space on box

Hi there, Welcome to Box Community and glad to assist! We'll be needing more details to investigate and I've opened a new case. A member from Box Support will be in touch and please keep an eye out...

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• Rona
• 15 août 2024 20:17
• 0 vote

1. Communauté
2. Support Forum
3. File Does NOT Stay Selected When Dragging a file to a Box Drive Folder

Hi David, Welcome to Box Community and glad to assist! We'll be needing more details to investigate and I've opened a new case. A member from Box Support will be in touch and please keep an eye out...

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• Rona
• 15 août 2024 20:15
• 0 vote

1. Communauté
2. Support Forum
3. Box is showing more used space than I am using - solution didn't work

Hi Dave, Welcome to Box Community and glad to assist! We'll be needing more details to investigate and I've opened a new case. A member from Box Support will be in touch and please keep an eye out....

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• Rona
• 15 août 2024 20:13
• 0 vote

1. Communauté
2. Support Forum
3. User not receiving collaboration invitation

Hi there, Welcome to Box Community and glad to assist! We'll be needing more details to investigate and I've opened a new case. A member from Box Support will be in touch and please keep an eye out...

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• Rona
• 15 août 2024 20:09
• 0 vote

1. Communauté
2. Support Forum
3. Cannot change admin

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• 15 août 2024 19:21
• 0 vote

1. Communauté
2. Support Forum
3. Cancel my service

Hi Angel,  Welcome to Box Community and glad to assist!  To cancel your account, you can follow the instructions according to your Account Type:  Deleting an individual Account Canceling a Personal...

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• Rona
• 15 août 2024 14:17
• 0 vote