Rona

1. Communauté
2. Support Forum
3. I can't upload files.

Hi Fernando,  Welcome to Box Community and glad to assist!  Can you please attach a screenshot of your upload error through this forum?  We'd love to further assist! 

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• Rona
• 6 août 2024 20:56
• 0 vote

1. Communauté
2. Support Forum
3. Box online showing files less GB

Hi Melissa,  Welcome to Box Community and glad to assist!  Can we confirm your upload method and did you encounter an error during your upload?  We'd love to further assist! 

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• Rona
• 6 août 2024 20:51
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Loss of data

Hi Umesh,  Welcome to Box Community and glad to assist!  Does your missing contents already been on the Box website?  If so, please go to trash and restore them. Note that Box can only guarantee re...

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• Rona
• 6 août 2024 20:36
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Future Feature Request - color code folders

Hi Laurie,  Welcome to Box Community and glad to assist!  Please note that you can run the Folders and Files report to easily spot who owns the folders. Meanwhile, you can determine the folders by ...

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• Rona
• 6 août 2024 20:21
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Link from exiting employee not working

Hi Joe, Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 6 août 2024 20:11
• 0 vote

1. Communauté
2. Support Forum
3. User help

Hi Nathan, Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 6 août 2024 20:05
• 0 vote

1. Communauté
2. Support Forum
3. Reset the box storage

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• 6 août 2024 20:03
• 0 vote

1. Communauté
2. Support Forum
3. Invitation mail not delivered

Hi Miina,  Welcome to Box Community and glad to assist! We can only confirm if the user is in suppression list by having him/her to contact Box Support.  We'd love to further assist! 

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• Rona
• 6 août 2024 20:00
• 0 vote

1. Communauté
2. Support Forum
3. Cancel my Trial

Hi Katherine,  Welcome to Box Community and glad to assist!  Looks like you need further assistance to cancel your Box subscription. And to do so, please contact our dedicated team via cancel@box.c...

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• Rona
• 7 août 2024 15:11
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Cancel My free Trial

Hi Osmond,  Welcome to Box Community and glad to assist!  Looks like you need assistance to cancel your Box account. And to do so, please contact our dedicated team via cancel@box.com. Rest assured...

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• Rona
• 6 août 2024 19:53
• 0 vote