Rona

1. Communauté
2. Support Forum
3. Storage full, but it isn't

Hi David, Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 6 août 2024 19:51
• 0 vote

1. Communauté
2. Support Forum
3. Delete or change email address

Hi Mercy, Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 6 août 2024 19:49
• 0 vote

1. Communauté
2. Support Forum
3. Bad Storage Info

Hi Alessandro, Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 6 août 2024 19:47
• 0 vote

1. Communauté
2. Support Forum
3. データ移行中のエラー

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• 6 août 2024 15:02
• 0 vote

1. Communauté
2. Support Forum
3. gmail login failure

Hi Juhyeon, Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 6 août 2024 15:01
• 0 vote

1. Communauté
2. Support Forum
3. need data cap updated to reflect correct data amount.

Hi Jake Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 5 août 2024 22:26
• 0 vote

1. Communauté
2. Support Forum
3. Give me my refund!

Hi Angel,  Welcome to Box Community and glad to assist!  To address your refund query, please contact our Cancellation team through cancel@box.com. Thanks for posting! 

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• Rona
• 5 août 2024 22:24
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Cannot create account

Hi Jeff,  Welcome to Box Community and glad to assist!  The “Email already used in a Box account but not associated with an enterprise" message means that the user you are trying to invite already ...

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• Rona
• 5 août 2024 22:18
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. 404 Error when Using Box Sign API

Hi there,  Welcome to Box Community and glad to assist! We have a dedicated team that can assist with your API errors/inquiries via community.box.com. Thanks for posting! 

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• Rona
• 5 août 2024 22:13
• 0 vote

1. Communauté
2. Support Forum
3. Files Disappeared

Hi Barbara,  Welcome to Box Community and glad to assist!  Notes: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from ...

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• Rona
• 5 août 2024 21:44
• 0 vote