Rona

1. Communauté
2. Support Forum
3. I need to cancel my trial today.

Hi Eli,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thanks...

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• Rona
• 5 août 2024 20:21
• 0 vote

1. Communauté
2. Support Forum
3. i have a user that was unmanaged user on BOX his files have gone missing,

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• 5 août 2024 20:20
• 0 vote

1. Communauté
2. Support Forum
3. Need Help Restoring Previous Enterprise ID After Renewing Subscription

Hi Vinicius,  Welcome to Box Community and glad to assist!  We can't reinstate your previous Enterprise ID prior your Box cancellation. At this rate, please add them as your managed users.  Prereq...

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• Rona
• 5 août 2024 20:15
• 0 vote

1. Communauté
2. Support Forum
3. ログインできない

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• 5 août 2024 19:48
• 0 vote

1. Communauté
2. Support Forum
3. Accesso account

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• 5 août 2024 19:47
• 0 vote

1. Communauté
2. Support Forum
3. The resignation of the Box administrator.

Hi Ren,  Welcome to Box Community and glad to assist! To change the Box Administrator from your Box instance, you can follow the steps below.  As the current Box admin of a Business or Enterprise a...

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• Rona
• 5 août 2024 19:11
• 0 vote

1. Communauté
2. Support Forum
3. Missing folders

Hi Michaela,  Welcome to Box Community and glad to assist! The following errors indicate that you don't have permission to access the shared folders. (1) "This shared file or folder link has been r...

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• Rona
• 5 août 2024 16:58
• 0 vote

1. Communauté
2. Support Forum
3. All files missing

Hi David,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 5 août 2024 16:26
• 0 vote

1. Communauté
2. Support Forum
3. Custom watermark

Hi Paul,  Welcome to Box Community and glad to assist! As of this writing, watermarking does not have customization feature.  At this point, you may submit this as a feature request via pulse.box.c...

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• Rona
• 5 août 2024 15:35
• 0 vote

1. Communauté
2. Support Forum
3. Manual Start Relay Unavailable

Hi Lisa,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2 août 2024 22:42
• 0 vote