Rona

1. Communauté
2. Support Forum
3. Microsoft Office security warning opening files

Hi Bryan,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2 août 2024 22:36
• 0 vote

1. Communauté
2. Support Forum
3. Need to bulk add several new collaborators to various already created folders ?

Hi Rosa,  Welcome to Box Community and happy to assist! As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Servic...

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• Rona
• 2 août 2024 20:49
• 0 vote

1. Communauté
2. Support Forum
3. Transfer folder ownership for deleted user

Hi Lee,  Welcome to Box Community and glad to assist!  You can both delete your user and transfer his/her contents to another user.  To delete a managed user: Go to Admin Console > Users and Group...

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• Rona
• 2 août 2024 20:46
• 0 vote

1. Communauté
2. Support Forum
3. Adding users but account already exists outside of enterprise

Hi Curt,  Welcome to Box Community and glad to assist!  To add one or more managed users manually: Go to Admin Console > Users and Groups. Click the Managed Users tab. Click Add Users () and then ...

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• Rona
• 2 août 2024 20:38
• 0 vote

1. Communauté
2. Support Forum
3. Deleted a collaborator on accident

Hi Aaron,  Welcome to Box Community and glad to assist!  Currently, it appears that you don't have any files/folders present in your account. With this, looks like you're the one who was removed fr...

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• Rona
• 2 août 2024 20:33
• 0 vote

1. Communauté
2. Support Forum
3. Used space in cloud is much larger then local file sizes

Hi there,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2 août 2024 20:28
• 0 vote

1. Communauté
2. Support Forum
3. Access to files owned by a now inactive email

Hi Kiana,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2 août 2024 20:24
• 0 vote

1. Communauté
2. Support Forum
3. 2FA on free account...locked out

Hi there,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2 août 2024 20:22
• 0 vote

1. Communauté
2. Support Forum
3. password

Hi Linda,  Welcome to Box Community and glad to assist!  To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated wit...

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• Rona
• 2 août 2024 20:19
• 0 vote

1. Communauté
2. Support Forum
3. Storage Limit Issue

Hi Roshan,  Welcome to Box Community and glad to assist!  It's true that your Account Type is eligible for unlimited storage. However, Box Administrators can still limit their managed user's accoun...

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• Rona
• 2 août 2024 20:16
• 0 vote