Rona

1. Communauté
2. Support Forum
3. why i cant upload?

Hi there,  Welcome to Box Community and glad to assist!  It's true that your Account Type is eligible for unlimited storage. However, Box Administrators can still limit their managed user's account...

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• Rona
• 2 août 2024 20:15
• 0 vote

1. Communauté
2. Support Forum
3. Change Admin Email

Hi Kerri, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you have additional questions, please don't hesitate to reply in this forum....

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• Rona
• 2 août 2024 20:11
• 0 vote

1. Communauté
2. Support Forum
3. User already exists, but not attached to enterprise

Hi Alden,  Welcome to Box Community and glad to assist!  To add one or more managed users manually: Go to Admin Console > Users and Groups. Click the Managed Users tab. Click Add Users () and then...

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• Rona
• 2 août 2024 20:00
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Response Email Timed out

Hi Ricky, Welcome to Box Community and glad to assist! For expired verification email, you can reset your password to get a new link to complete your Box setup.  To reset the password for your Box ...

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• Rona
• 2 août 2024 19:52
• 0 vote

1. Communauté
2. Support Forum
3. file size is incorrect HELP PLEASE

Hi Matt,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2 août 2024 19:48
• 0 vote

1. Communauté
2. Support Forum
3. Missing files and folders

Hi Stacy,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• 2 août 2024 19:44
• 0 vote

1. Communauté
2. Support Forum
3. Missing box folder

Hi Graciela,  Welcome to Box Community and happy to assist! As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Se...

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• Rona
• 2 août 2024 19:42
• 0 vote

1. Communauté
2. Support Forum
3. Revoved a collaborator and lost a file

Hi Alan,  Welcome to Box Community and glad to assist!  For free personal accounts, you should contact the file owner in order to gain back your access to the file/folder.  Thanks for posting! 

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• Rona
• 2 août 2024 19:39
• 0 vote

1. Communauté
2. Support Forum
3. Storage is full but there is no file

Hi there,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2 août 2024 19:35
• 0 vote

1. Communauté
2. Support Forum
3. Deleted files but not freeing up enough space again

Hi there,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2 août 2024 19:33
• 0 vote