Rona

1. Communauté
2. Support Forum
3. Need assistance on setting up/using BOX

Hi Roe,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 1 août 2024 21:52
• 0 vote

1. Communauté
2. Support Forum
3. Delete old account and open new one with same email

Hi Karen,  Welcome to Box Community and glad to assist!  If you're planning to setup a new account with Box. You may contact our Sales team and use our Live Chat function through box.com/pricing.  ...

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• Rona
• 1 août 2024 21:50
• 0 vote

1. Communauté
2. Support Forum
3. Content Security Policy issue on SSO login page

Hi Jeffrey,  Welcome to Box Community and happy to assist! As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Ser...

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• Rona
• 1 août 2024 21:47
• 0 vote

1. Communauté
2. Support Forum
3. 404 - Not found

Hi there, Welcome to Box Community and glad to assist! You could take it to our Developer team who could better assist you via  community.box.com.  Thanks for posting! 

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• Rona
• 1 août 2024 21:44
• 0 vote

1. Communauté
2. Support Forum
3. Storage used shown is incorrect

Hi there,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 1 août 2024 21:43
• 0 vote

1. Communauté
2. Support Forum
3. Is it possible to notify when data is uploaded?

Hi there, Welcome to Box Community and glad to assist! The end-user should enable upload notification to get notified once a collaborator uploads a file to the folder.  Enable folder level notifica...

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• Rona
• 1 août 2024 21:41
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Pause sharing

Hi Ziv,  Welcome to Box Community and glad to assist!  We don't pause collaboration for your shared folders and you will have to remove collaborators. Thanks for posting! 

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• Rona
• 1 août 2024 21:32
• 0 vote

1. Communauté
2. Support Forum
3. i have an account with an email that is no longer in use, so i cannot verify

Hi Steve,  Welcome to Box Community and glad to assist!  Box doesn’t have a way to verify Box accounts on invalid email. We suggest using your second Box account instead. Thanks for posting!   

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• Rona
• 1 août 2024 21:29
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Can external users (contractors) use Box Sign on our behalf?

Hi there,  Welcome to Box Community!  Looks like we'll be needing more details so I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for ...

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• Rona
• 1 août 2024 20:29
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Cancel Trial

Hi Melvin,  Welcome to Box Community and glad to assist!  Canceling a Business or Enterprise Account Only the account administrator can cancel a Business or Enterprise account. Go to Admin Console...

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• Rona
• 1 août 2024 20:09
• 0 vote