Rona

1. Communauté
2. Support Forum
3. Account storage limit reached

Hi Lou,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thanks...

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• Rona
• 30 juillet 2024 20:56
• 0 vote

1. Communauté
2. Support Forum
3. Cancel account

Hi Milena,  Welcome to Box Community and glad to assist!  Canceling a Business or Enterprise Account Only the account administrator can cancel a Business or Enterprise account. Go to Admin Console...

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• Rona
• 30 juillet 2024 20:54
• 0 vote

1. Communauté
2. Support Forum
3. Unauthorized Charge to My Bank Account

Hi Leola,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• 30 juillet 2024 20:51
• 0 vote

1. Communauté
2. Support Forum
3. SAME PROBLEM A YEAR LATER?????

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you have additional questions, please don't hesitate to reply in this forum...

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• Rona
• 30 juillet 2024 20:50
• 0 vote

1. Communauté
2. Support Forum
3. "Microsoft Excel Online Unavaiable" for *most* files

Hi Dan,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 30 juillet 2024 20:48
• 0 vote

1. Communauté
2. Support Forum
3. Collaborator User Authentication Recheck Interval

Hi Isamu,  Welcome to Box Community and happy to assist! As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Servi...

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• Rona
• 30 juillet 2024 19:55
• 0 vote

1. Communauté
2. Support Forum
3. HELP! Transferred content is not populating from one user (retired-Old Admin) to existing user (me-New Admin)

Hi Vanesa,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 30 juillet 2024 19:47
• 0 vote

1. Communauté
2. Support Forum
3. Blank white screen upon login

Hi Scott,  Welcome to Box Community and glad to assist! In order to help fix your log in issue, please follow these troubleshooting steps.  Updating your browser to the latest version Clearing you...

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• Rona
• 30 juillet 2024 19:32
• 0 vote

1. Communauté
2. Support Forum
3. BOX Upload not working

Hi there,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 30 juillet 2024 19:15
• 0 vote

1. Communauté
2. Support Forum
3. Can not change 2FA / reset 2FA

Hi Ben,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 30 juillet 2024 19:14
• 0 vote